Shipping Policy

Effective Date: June 12, 2025

At RUSH WAVE, we are committed to providing reliable and efficient shipping for our customers. All orders are processed and shipped from within the United States.

Order Processing

Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Please note that processing times may be extended during peak seasons, holidays, or periods of high demand.

Shipping Times

Estimated delivery times are as follows:

• United States: 3–7 business days
• Alaska, Hawaii, Puerto Rico, and U.S. territories: Additional shipping time may apply

At this time, we primarily sell and ship within the United States. International shipping may not be available for certain products due to size, weight, or local regulations.

Delivery times are estimates and may vary depending on the shipping carrier, destination, weather conditions, supply chain issues, or other factors beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.

From time to time, we may offer free shipping promotions, which will be clearly stated on our website.

Tracking Information

Once your order has shipped, a tracking number will be sent to your email address.

Please allow up to 24–48 hours for tracking updates to become available after the carrier receives the package.

Incorrect Address

Customers are responsible for providing accurate and complete shipping information.

RUSH WAVE is not responsible for orders shipped to incorrect or incomplete addresses provided during checkout.

If you notice an error in your shipping information, please contact us immediately. We cannot guarantee that changes can be made after an order has been processed or shipped.

Lost or Delayed Shipments

RUSH WAVE is not responsible for shipping delays caused by carriers, severe weather, customs, supply shortages, or other factors beyond our control.

If your package is significantly delayed or appears to be lost, please contact us and we will assist you in working with the shipping carrier.

Contact Information

Store Name: RUSH WAVE

Address: 3699 SE 161st Ave, Ocklawaha, FL 32179, United States

Phone: +1 408-430-2218

Email: service@minecroftshop.com

If you have any questions regarding shipping, please feel free to contact us.